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Testimonials

Our staff at Onlineformals delivers a personal shopping experience to our customers, whether shopping online or in our Virginia Beach, VA showroom store.  We pride ourselves on service and want each and every customer to have the best shopping experience possible.  We are here to answer questions and help you find the dress of your dreams.

Here's what our customers are saying...

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This store gets all my compliments. I came here as a last resort; and believe me, I saved the best for last. 
It is by appointment only; which means a very personal experience.
High end boutique gowns for any occasion with a reasonable price. 
I would recommend this establishment to anyone. 

Nicole, Yelp

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Dear Michelle and Stephen-

I received the Sherri Hill dress I ordered this morning. It is stunning and beautifully made!!! My grand daughter will be delighted as she hasn't seen it yet.
Thank you so much for the efficient service and prompt replies I have continued to have from you whilst waiting for this dress. I was concerned that it would arrive on time for my deadline date. As promised you delivered, for which I am extremely grateful.
I shall certainly recommend you as an efficient and genuine service.
Thank you again
Kindest regards
Diane Mort

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My experience with this company has been wonderful. Michelle was professional, courteous, and honest and her experience in the business manifested itself. I am extremely satisfied with the dress I purchased and my daughter absolutely loves her Sweet Sixteen Party dress. I will most certainly order from onlineformals.com again and recommend to others. Thanks again Michelle you are the BEST!!!! Tiffany.

 

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Hello -We received the dress and our daughter is thrilled with it!!!!!! It is exactly what she wanted!!!!!!
Thanks for the prompt service and keeping us updated on the status of the dress.
We would definitely order from you again and highly recommend you to our daughter's friends.
Thanks again!! :)

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Hi- I have received my touch up shoes and they are fab and they fit perfect and the 4 different color wrap arounds are great, would use your site again! Cheers-
Sarah Brown

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I just want to say I have received all of the Jovani gowns as well as the Terani and I am extremely happy with them!
Thank you so much onlineformals for being so helpful and efficient with my orders!  I will be recommending onlineformals to my friends in the future... Rita

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My order arrived today, right on time and it is beautiful. I wanted to let you know what a joy it was dealing with an online company that knows the meaning of customer service. Your phone reps and your online people were courteous, helpful and efficient. I will be certain to recommend this company to anyone looking for special occasion wear. Thank you.

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 I just wanted to say thank you for turning my evening occasion into a smashing success. I do not have the order number for my purchase but I wanted to let you know that the "word is out" about your company. The dress that I purchased from you by designer Tony Bowls caught the attention of EVERYONE. I received so many compliments about what I was wearing and I must have answered the question,"where did you get that dress?" at least 200 times. I made sure that with each response, ONLINEFORMALS.com was the first thing out of my mouth. I already know which dress will be ordered next.

 

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Call it Karma if you wish but I clicked to your site strictly by accident and found the dress, in my size on clearance that day. The package arrived in the nick of time because I had to leave for my special occasion in less than one week of getting my order fulfilled. I will tell you that the dress was "presented" to an audience of about 10,000 (ten thousand) people and I was voted as the most beautifully attired woman that evening. I even received comments from men who were with their wives/significant others as to how marvelous I looked.

So in wrapping up my message, THANK YOU, THANK YOU, THANK YOU.

Signed,
A VERY satisfied customer

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Michelle

I just received the dress, and I must tell you: it is the most amazing and beautiful dress I have ever owned! The size chart was so accurate that I dont think I even need to get alterations!!
Please thank everyone at Online Formals for the great customer service and the best prices anywhere.  I will definitely order from you again!

Best regards,
Tiffany Brooks

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 Steve

Thank you so much for coming to our rescue. We received the gown two days ago and it is gorgeous.  Yesterday we brought it for alterations.  I have already recommended Online Formals to several people and have told them you and your staff really care about customer satisfaction and went above and beyond to make sure my daughter would be able to enjoy her special day.  The teamwork  you and Michelle demonstrated was unbelievable.  I will continue to recommend you to everyone I come in contact  who is looking for formal wear.  I appreciate what you did more than you'll ever know.  Every once in a while you come across someone who truly cares about accomplishing what they set out to do for their customers.  You  showed this by continuing to help my daughter find a gown that was not discontinued or sold out and by expediting shipment to ensure she received it in time for her prom.  You  demonstrated a sense of loyalty and commitment. .  Thanks again!!

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Thank you so much for your great customer service. The dresses are here and they are everything that I dreamed of. I hope that I will be needed a dress for Miss Hawaii and will surely with no hesitation go through you again. You were amazing and the shipment came not a minute later than you said. I just want to say THANK YOU!!!! I hope you have a great day and will continue to run such a great business. - Miss Maui.

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Stephen
I just wanted to send you a quick note to let you know how pleased I am with your company and most importantly your service. You were so VERY helpful!  From helping us choose a gown to letting us know when we will receive our delivery. (It came the exact day you promised) I was reluctant to order a gown online however when I called and spoke to you, you were more than willing to answer all my questions. And the reassurance I felt from you about the product and delivery eased every skeptical thought I had. So when the gown arrived, you can image how much more ecstatic I was to not only receive the gown on time but to have the gown look as it did online. The gown fit like a glove. (the only alterations needed is the length)  Oh yeah, my daughter LOVES it too. LOL.

THANKS AGAIN!!!  And Im sure you will be hearing from me again! -Michelle Veteri

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Michelle-
Just a quick note to say THANK YOU! My daughter's dress arrived today as a direct ship and was even more beautiful in person. And it fits perfectly! Thank you for being such a pleasure to deal with!

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Onlineformals-
Thank you soooo much!!  We got the Jovani dress today and my daughter loves it so much.  I will sing the praises of Onlineformals.com to everyone! -Tracey

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Hi Stephen
Just want to say thanks for your prompt, professional and gracious service. I received my packages almost two weeks ago. Sorry for being so late saying thanks. Lately time just seem to go by so fast.
I picked up my shoes and accessories yesterday and my alterations should be complete this week. I am anticipating a great evening but could not have pulled this off without you. Thanks again for everything. - Maxine

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Hi Stephen
I just wanted to let you know that I received the dress today and it is perfect! I have never ordered a dress off line before and I am so glad that I did from your website. You were so helpful! Thank you so much for everything. -Liz Wilson

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Dear Stephen
Thank you. This order was so simple and the dress is just devine. My daughter is so happy. Kind Regards -Holly Brown - Australia
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I ordered a dress for my pageant recently and not only was the dress beautiful but, here sooner than the expected date. I spoke to an associate there and he reassured me that everything would be perfect and there was no need to worry. You all are great. I will have no problem ordering from onlineformals again. Thank you soooo much. God Bless - Sincerely, Krystiana Carr - Hampton, VA

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Dear Mr. Winston,
We received the gown this morning, a day earlier than expected.  Thank you so much for all your hard work.  The dress fits perfectly and looks amazing.  
Thanks a Million, Paula Myers

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Dear Stephen
Just a few photos of my daughter in her beautiful dress.  It survived the beach , the gardens, the church, the reception and the party and she still looked amazing.  Once again thank you.
Regards, Valerie Stow

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Hi Steve
I wanted to say Thank You for everything!  The gown is beautiful and it fits perfect! Sorry for being a pain....but I'm sure you're used to it, brides are crazy!! Thanks again and I'll refer you to anyone I know getting married! Amy Pinto

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Stephen, I have received the faviana white dress and its perfect..thank
you for the prompt /excellent service! I searched throughout the
internet but I was thrilled you were so fast and courteous and even sent
a shawl to coordinate with the dress. thanks again, I will most
definately refer your services and will do business with you again in
the future...Cindy Price/Tx 

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Onlineformals
I wanted to Thank You So Much... for making my daughter's prom the best ever.  We received our gown 2 days after ordering.  Super service...  Casey - Pittsburgh,PA

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Michelle-
Thank you again for your wonderful service.  I received so many compliments on my gown.  I can't thank you enough.  Lisa - Knoxville, TN

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Stephen
The Absolute Best Online Experience Ever... Very knowledgeable staff, friendly and quick international shipping.  My Wedding Day was a success thanks to onlineformals. Brianna - United Kingdom

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Thank you Stephen,
I received the gown earlier than I expected and I am happy.
Thanks for fast and high-quality service. Christine

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Thanks you so much for helping me with my dress. I went to pick it up today, and i loved it! Thank you ! Mary - Virginia Beach

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The dress arrived today and it fits perfect!!!!  We are thrilled.  Thank you so much.
You can count on return business from us. -
Kate and Bridgette Berg

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I am writing to say thank you for all your help in getting the dress for my daughter. She is so happy and it is very beautiful on her. It arrived Friday 3/23 she is already for her prom this Friday and then one more in two weeks. Again thank you!! : )Christina Howard

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Steve, I just wanted to let you know we received
the gown on Thursday as you said and it is beautiful! Thank you for your help. The dress is perfect! Barbara Pelullo

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Onlineformals-
I just received the dress today.  It is absolutely gorgeous! Thank you so entirely much! and thanks for not charging for the gloves and shipping!  I will definitely make sure to send you a picture.  You've made my senior prom perfect! Thanks again!!

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I received the dress today!  I love it and it fits perfectly. Thank
you so
much for your excellent customer service.  It was so awesome that you
were
always so quick to respond to my emails, even over the weekend.  I will
definitely shop with you again. Thanks again - Katie